Complaints & Feedback

We welcome all forms of feedback, including complaints, compliments, and suggestions.

Complaints can be made in person, online here, by phone or in writing.

If you have any difficulty putting your concerns in writing, our staff can take notes for you, or you could ask a friend or relative to help you.

You can phone us on 06 878 5401 to help clarify issues and learn more about our complaint procedures, or fill in this online form.